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What if I’m having trouble with Plaid?

Plaid issues are common and often easy to resolve:

  • Wrong credentials: Make sure your login info is up-to-date.
  • Bank not supported: If your institution isn’t on Plaid, upload your last 3 months of bank statements manually.
  • Session expired: Try disconnecting and reconnecting your account.

Still having issues? Contact support and we’ll walk you through alternate options.